Return Policy

Return Policy

Returns
We offer you a 100% satisfaction guarantee with a Cash back policy (See conditions below)

No returns accepted without prior authorization.

To get a return authorization number, please contact us by email at: info@kentsupplies.com and provide your order number for quick reference.

Return shipping charges to be paid by customer and merchandise must be sent back PREPAID.

No returns accepted without return authorization number (RAN#).
Returns have to be shipped out within 14 days after return approval number has been emitted.

If package is broken or damaged, please contact us as soon as possible.

Only new Unused items can be Returned.
Used items or items *SOLD AS IS* cannot be returned.

If you receive the wrong item, Return shipping charges may be credited if sent back by Mail via, USPS or Canada Post using lowest cost service.

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